Beyond Who I Once Was | Original Painting

Ready to ship in 1-2 weeks

**Shipping Policy**

**Order Processing:**
- Orders are processed within 2-3 business days after purchase.
- You will receive a confirmation email once your order has been shipped.

**Shipping Methods and Times:**
- Standard shipping typically takes 5-7 business days within the continental United States.
- International shipping times vary by destination and may take 7-21 business days.

**Packaging:**
- Each painting is meticulously preserved, sealed with varnish.
- Artwork is packaged securely.

**Shipping Costs:**
- Shipping costs are calculated at checkout based on the shipping method and destination.

**Tracking:**
- Once your order has shipped, you will receive a tracking number via email to monitor the progress of your shipment.

**Damaged or Lost Shipments:**
- If your order arrives damaged, please contact us immediately at joshhernandez6195@gmail.com with photos of the damage.
- We will work with you to resolve the issue promptly, including offering a replacement or refund if necessary.

**International Shipping:**
- International orders may be subject to customs duties and taxes which are the responsibility of the customer.
- We are not responsible for delays caused by customs clearance.

**Returns and Refunds:**
- Please refer to our Refund Policy for information on returns and refunds.

**Contact Us:**
- If you have any questions or concerns about your order, please contact us at joshhernandez6195@gmail.com

Thank you for your purchase!

**Return Policy**

**Returns:**
- We accept returns within 30 days of the delivery date.
- To be eligible for a return, the item must be in its original condition, unused, and in the original packaging.
- A receipt or proof of purchase is required for all returns.

**Return Process:**
- To initiate a return, please contact us at joshhernandez6195@gmail.com with your order number and reason for the return.
- We will provide you with a return authorization and shipping instructions.
- Please do not send your purchase back without contacting us first.

**Refunds:**
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

**Exchanges:**
- We only replace items if they are defective or damaged.
- If you need to exchange an item for the same product, please contact us at joshhernandez6195@gmail.com

**Damaged or Defective Items:**
- If your item arrives damaged or defective, please contact us immediately at joshhernandez6195@gmail.com with photos of the damage or defect.
- We will arrange for a replacement or refund as quickly as possible.

**Late or Missing Refunds:**
- If you haven’t received a refund within the stated timeframe, first check your bank account again.
- Then contact your credit card company, as it may take some time before your refund is officially posted.
- If you’ve done all of this and still have not received your refund, please contact us at joshhernandez6195@gmail.com

**Contact Us:**
- If you have any questions about our return policy, please contact us at joshhernandez6195@gmail.com

Thank you for your understanding and support!